Privacy Policy

How we protect and handle your personal information

Last updated: December 2024

1

Introduction

Tax Sale Compass ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using Tax Sale Compass, you consent to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2

Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide when you:

  • Create an account or register for our services
  • Subscribe to our newsletter or updates
  • Contact us through our contact forms or email
  • Participate in surveys or feedback requests
  • Use our interactive features

This information may include:

  • Name and contact information (email address, phone number)
  • Account credentials (username, password)
  • Profile information and preferences
  • Communication records with our support team
2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage patterns:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, click patterns)
  • Location data (general geographic location based on IP address)
  • Cookies and similar tracking technologies
2.3 Third-Party Information

We may receive information about you from third-party sources, including:

  • Social media platforms (if you choose to connect your accounts)
  • Analytics services
  • Advertising partners
  • Public records and databases related to tax sale properties
3

How We Use Your Information

We use the information we collect for the following purposes:

Service Provision
  • Provide and maintain our services
  • Process your account registration
  • Deliver property information and updates
  • Enable search and filtering functionality
Communication
  • Send service-related notifications
  • Respond to your inquiries and support requests
  • Deliver newsletters and updates (with consent)
  • Send important account information
Analytics & Improvement
  • Analyze usage patterns and preferences
  • Improve our website and services
  • Conduct research and analytics
  • Optimize user experience
Legal & Security
  • Comply with legal obligations
  • Protect against fraud and abuse
  • Enforce our terms of service
  • Maintain security and integrity
4

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or serving users. These providers are bound by confidentiality agreements and are only authorized to use information as necessary to provide services to us.

Legal Requirements

We may disclose information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, property, or safety, or that of our users or others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of the business transaction. Users will be notified of any such change in ownership or control.

5

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure Socket Layer (SSL) encryption
  • Regular security assessments and updates
  • Access controls and authentication systems
  • Data backup and recovery procedures
  • Employee training on data protection
  • Third-party security audits
  • Incident response procedures
  • Regular monitoring and logging
6

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access

Request copies of your personal information

Correction

Request correction of inaccurate information

Deletion

Request deletion of your personal information

Opt-out

Withdraw consent for certain processing

To exercise these rights, please contact us at privacy@taxsalecompass.ca. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

7

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Deliver personalized content and advertisements
  • Improve website functionality and performance

You can control cookie settings through your web browser. However, disabling cookies may limit some functionality of our website.

8

Third-Party Services

Our website may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Third-party services we may use include:

  • Google Analytics for website analytics
  • Google Maps for location services
  • Google AdSense for advertising
  • Email service providers for communications
9

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:

  • The nature and sensitivity of the information
  • Legal and regulatory requirements
  • Business purposes and operational needs
  • Your preferences and consent
10

Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending you an email notification (if you have provided your email address)
  • Providing notice through our services

Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

12

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Privacy Officer
Tax Sale Compass
Email: privacy@taxsalecompass.ca
General Contact
Support Team
Email: support@taxsalecompass.ca